Thank you for choosing Directory Dex for your listing needs. We offer both premium and free packages to suit your requirements. This Refund Policy outlines our guidelines for refund requests based on the type of package you have chosen.
Premium Package Refunds
If you have subscribed to one of our premium packages, please take note of the following refund policy:
- Cancellation within 7 Days: If you decide to cancel your premium package subscription within 7 days of the purchase date and have not utilized any premium features, you are eligible for a full refund.
- Cancellation after 7 Days: After the initial 7 days, we do not provide refunds for premium package subscriptions.
Free Package Refunds
For users on our free package, we do not charge any upfront fees, and therefore, there are no refunds applicable to this package.
Requesting a Refund
To request a refund for your premium package within the eligible period, please contact our customer support team at contact@directorydex.com. Include your account details and the reason for your refund request. We will review your request and process it in accordance with our refund policy.
Please allow up to 7-15 for the refund to be processed, and it will be credited back to the original payment method.
If you have any questions or concerns regarding our refund policy, please contact our customer support team for assistance.
Directory Dex reserves the right to amend this refund policy at any time. Any changes to the policy will be updated on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.
Thank you for choosing Directory Dex. We appreciate your trust in our services.